Knowledge Base | VoiceMate - Complete Documentation

🎙️ VoiceMate Knowledge Base

Complete AI Training Documentation

8,500+ words 23 sections 24 languages 40+ commands

1. Overview & Introduction

What is VoiceMate?

VoiceMate is a professional voice-to-text dictation Chrome extension that transforms spoken words into typed text in real-time. It enables users to dictate into any text field on any website, typing approximately 3x faster than manual keyboard input.

Tagline: "Tap, speak, done!"

Value Proposition

  • Type 3x faster than manual typing
  • Works on any website with text input fields
  • Reduces strain from repetitive typing
  • Essential for accessibility and hands-free computing
  • Professional-grade dictation at an affordable price

Key Use Cases

Use CaseDescriptionExample
Email DraftingCompose emails hands-freeGmail, Outlook
Document CreationWrite long-form content fasterGoogle Docs
AI ConversationsExtended prompts for AI toolsChatGPT, Claude
MessagingFast text messagingSlack, WhatsApp Web
AccessibilityFor users with mobility limitationsRSI, arthritis

2. Core Technology: Web Speech API

What is the Web Speech API?

The Web Speech API is a browser-native JavaScript API that provides speech recognition and speech synthesis capabilities. VoiceMate uses the SpeechRecognition interface for converting speech to text.

Key Characteristics

  • Built into Chromium-based browsers (Chrome, Edge, Brave, Opera)
  • Powered by Google's speech recognition servers
  • Requires internet connection for processing
  • No API costs for extension developers
  • Supports 100+ language variants

How It Works

[User Speaks] → [Microphone] → [Browser API] → [Google Servers] → [Text Returned] → [VoiceMate Inserts]

Browser Compatibility

BrowserSupportNotes
Google Chrome✅ FullPrimary supported browser
Microsoft Edge✅ FullChromium-based
Brave✅ FullChromium-based
Opera✅ FullChromium-based
Firefox⚠️ LimitedNot recommended
Safari❌ NoneNot supported

3. Features & Functionality

Core Features

🎙️ Push-to-Talk

  • Click icon OR keyboard shortcut
  • No always-listening mode
  • Clear visual indicator

⚡ Real-Time Transcription

  • Words appear as you speak
  • Continuous dictation mode
  • Auto sentence capitalization

🌐 Universal Compatibility

  • Any text input field
  • Rich text editors
  • Click-to-insert modes

🖱️ Draggable Panel

  • Position anywhere
  • Remembers position
  • Responsive design

Keyboard Shortcuts

Windows/Linux: Ctrl+Shift+D
Mac: Cmd+Shift+D

Audio Feedback Options

5 options: Chime, Beep, Click, Soft, Off

4. Language Support

VoiceMate supports 24 language variants covering major world languages with regional options.

LanguageCodeSpelling Correction
English (UK)en-GB✅ UK spelling
English (US)en-US-
English (Australia)en-AU-
Portuguese (Portugal)pt-PT✅ European
Portuguese (Brazil)pt-BR-
Spanish (Spain)es-ES-
Spanish (Mexico)es-MX-
French (France)fr-FR-
French (Canada)fr-CA-
German (Germany)de-DE-
German (Switzerland)de-CH✅ Swiss (ß→ss)
Italianit-IT-
Dutchnl-NL-
Japaneseja-JP-
Chinese (Simplified)zh-CN-
Koreanko-KR-
Arabicar-SA-
Hindihi-IN-

5. Punctuation Commands

VoiceMate supports 40+ voice commands for inserting punctuation and special characters.

Basic Punctuation

Say ThisGet This
"full stop" or "period".
"comma",
"question mark"?
"exclamation mark"!
"colon":
"semicolon";
"new line"Line break
"new paragraph"Double line break

Quotes & Brackets

Say ThisGet This
"open quote""
"close quote""
"open bracket"(
"close bracket")

Symbols

Say ThisGet This
"at sign"@
"hashtag"#
"pound sign"£
"dollar sign"$
"euro sign"
"percent"%
"ampersand"&

6. Spelling Correction Systems

UK English Spelling Correction

When English (UK) is selected, VoiceMate automatically converts 200+ American spellings to British equivalents.

PatternAmericanBritish
-or → -ourcolor, favorcolour, favour
-ize → -iseorganize, realizeorganise, realise
-er → -recenter, theatercentre, theatre
-se → -cedefense, licensedefence, licence
-l → -lltravelingtravelling

7. Pricing & Business Model

Three-Tier Freemium Model

TierTimeSitesRegistration
Free Trial30 mins totalALL sitesNot required
Daily Free15 mins/dayBasic onlyEmail required
ProUnlimitedALL sitesSubscription

Pro Pricing

Monthly

£2.99

per month

Annual Best Value

£24.99

per year (£2.08/mo)

14-day money-back guarantee on your first subscription. No questions asked.

Premium Sites (Pro Required)

After free trial, these require Pro:

  • Productivity: Google Docs, Notion, Airtable
  • Email: Gmail, Outlook, Yahoo Mail
  • AI Tools: ChatGPT, Claude, Gemini, Perplexity
  • Communication: Slack, Discord, Teams, WhatsApp Web
  • Social: LinkedIn, Facebook, Twitter/X

8. Privacy & Data Security

Your voice is never stored. VoiceMate processes audio in real-time. We never have access to your audio recordings.

Data We Collect

Data TypeCollected?Purpose
Voice/Audio❌ Never-
Dictated Text❌ Never-
Browsing History❌ Never-
Email Address✅ If registeredAccount management
Subscription Status✅ YesLicense validation

Extension Permissions

PermissionWhy Needed
MicrophoneTo capture your voice
StorageTo save preferences locally
ActiveTabTo insert text into current page
Host PermissionsTo work on all websites

VoiceMate is fully GDPR compliant. Request data deletion at [email protected].

9. Troubleshooting Guide

Microphone Issues

Microphone not detected:

  1. Check physical connection (USB/Bluetooth)
  2. Click lock icon → Microphone → Allow
  3. Check system settings (Privacy → Microphone)
  4. Test in another application

Recognition Issues

Poor transcription accuracy:

  1. Speak clearly at natural pace
  2. Reduce background noise
  3. Check language setting matches your speech
  4. Get closer to microphone (6-12 inches)
  5. Check internet connection

Text Not Appearing

  1. Click in the text field first
  2. Try "Copy to Clipboard" as fallback
  3. Refresh the page

Complete Reset

  1. Right-click VoiceMate icon → Remove from Chrome
  2. Clear browsing data → Cached images
  3. Reinstall from Chrome Web Store

10. Frequently Asked Questions

Q: Does VoiceMate work offline?

No. VoiceMate requires internet because it uses browser-based speech recognition processed on Google's servers.

Q: Is my voice recorded or stored?

No. Your voice is processed in real-time and converted to text - we never store or have access to your audio.

Q: Does VoiceMate slow down my browser?

No. VoiceMate is extremely lightweight (under 30KB) and only uses resources when actively recording.

Q: Can I cancel anytime?

Yes! Cancel through the Stripe Customer Portal. No questions asked. Access continues until end of billing period.

Q: Do you offer refunds?

Yes, 14-day money-back guarantee on your first subscription. Contact [email protected].

11. System Requirements

Browser Requirements

  • Chrome version 88 or later
  • Edge version 88 or later (Chromium)
  • Brave or Opera (latest version)

Operating System

  • Windows 10 or later
  • macOS 10.15 (Catalina) or later
  • Linux (with Chrome)
  • Chrome OS

Hardware

  • Working microphone (built-in or external)
  • Stable internet connection
  • No specific CPU/RAM requirements (lightweight)

12. Company & Legal Information

Company Details

ItemValue
Legal EntityMAGIX AI NW LTD
Company Number16697038 (UK Companies House)
Registered Address20 Wenlock Road, London, England, N1 7GU
JurisdictionUnited Kingdom
VAT20% (included in all prices)

Contact

Legal Pages

Verify our registration at UK Companies House.

Part of the *Mate Brand Family

  • VoiceMate - Voice dictation
  • LettingsMate - Property management